No consistency in amounts of money

#1

Paynow may you check your apis for there is an anomolous behavior whereby there is no consistency between the prices charged on clients and what appeaars when they submit for payment on ecocash USD. I run a Pageant Site and the payments are fixed based on the plan a client selects. Sometimes where a client is supposed to pay for it appears as 5 dollars, sometimes 25, sometimes 15. The client does not make any input the system just extracts automatically and sends to paynow yet something seems to be happening to your APi

#2

Hi Menzi, This is kinda impossible please check your system and share extra details like addon, sdk or paynow feature being used.

#3

The problem is what is displayed on the customer ecocash. I have realized that in some of the cases when you pay say a dollar using the same account the next time when you pay a dollar it will tell you that your cost is $2 yet it will deduct a dollar. Can this be caused by the fact that some of these payments will be on status like awaiting delivery etc???

#4

I am using python sdk latest version and to be genre specific instantiateClass.send_mobile(**kwargs)

#5

Paynow only display on the mobile what your application has sent to it. It will be best you log your request body.

#6

Okay let me get back to you should this issue persist

#7

may you check your email to observe something sent