Paynow randomizing or accumulating amout when payment is canceled

#1

I have a problem, I’m using paynow api and it randomizing amount when paying throung card or ecocash. It also accumulate amount when the payment is canceled.

#2

Good day kindly provide the following details.

The error in detail
The Paynow SDK you are using(if any).

#3

Having the same issue. I have a system that runs polling. A client has to pay through selection of a plan. In the plan I select the cost through the plan that is selected as a total. The challenge is when a pop up comes sometimes it remembers the cancelled transactions for that ecocash account. Sometimes the ecocash pop ups come with randomized values. For Instance I just selected a US$1 plan for send_mobile and I am getting US$46 in the pop up. We have reported this issue before and there has been no solution

#4

Good day kindly provide the following details.

The error in detail
The Paynow SDK you are using(if any).

#5

Python sdk … …

#6

hie good day

i am facing the same problem and i used the python sdk

#7

Hi Cyna

Kindly describe the problem in detail with an example.

#8

i have a airtime and zesa so when the users cancel the payment and another user tries as well with a different number and also a different network provider, it accumulates to the next inquirer’s amount, for instance ( user A using econet does a $5 transaction and cancels, then user B using netone does a $3 transaction, the amount will be $8 instead of $3)… i am using python SDK.

#9

it also does that when the payment is successful

#10

@lusani , @menzi
Please note that issue has been resolved on the SDK. Kindly update the SDK by running the command below

 pip install paynow --upgrade