Please select PayNow payment channel - WooCommerce version 9.9.5


#1

I am using WooCommerce version 9.9.5 and PayNow Version 1.3.4. When trying to put through a Test Order, I get the error message: “Please select PayNow payment channel”. The trouble is that the PayNow payment channel button can not, actually, be selected.

I suspect the PayNow Plugin vv1.3.4. is not fully compatible with WooCommerce version 9.9.5. Can someone please help?

Please see images attached.


#2

Good evening ,Can you please use the updated version of our Woocommerce plugin on the attached link


#3

Thank you. I have uploaded the latest PayNow files and that seems to have resolved the issue. However, there seems to be a bug on the PayNow Channel Option button. The round button is now selectable but there is an additional Square Box which seem to be serving no purpose as it is unclickable.
Please see image below.
tick-box-whatfor


#4

Good day @Tradeit

Kindly deactivate and reactivate the paynow addon. Also kindly share the theme you are using


#5

I have done that but the Check Box is still there. I have cleared cookies too.


#6

Please DM the theme you are using and your site link


#7

Please note that the box is being added by your theme, check the attached image.

You can override this by inserting the CSS

.paynow_method label > span::before{
content : "" !important;
}


#8

Oh I see. Thank you. Let me look into it now …


#9

Hi. I seem to be getting a similar issue. On the first load of the checkout page, I get the “Please select PayNow payment channel” error. If I select a mobile payment option, the phone number/email field does not update to enter the phone number as it should, and even if I select the Paynow option, I still get the error on trying to place the order.

However, if I refresh the page, the selection works for all options and the order is placed successfully.

Running
WC - 10.3.5
Paynow - 1.3.5

Kindly asking for help with this.