Ticket Title: Paynow Error – Transaction Cannot Continue


#1

When attempting to setup the payment system and add a bank account to receive payment, the system generated the following error:

“Paynow has generated an error and cannot continue, the error has been logged for analysis. Please return to the homepage and try again.”

The issue prevents completion of adding a bank account to receive payment.

Can you please assist. Both my standbic and ecocash accounts are giving the same error


#2

Hi @Tafadzwa23,

Please make sure you do not leave out the ZWG banking details section empty. Please note that the error will cease.